THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
At Sprout Health Partners LLC (“Sprout Health”), we are committed to protecting the privacy and security of your protected health information (PHI). This HIPAA Notice explains our legal obligations, privacy practices, and your rights related to the use and disclosure of your health information by Sprout Health and its affiliated medical groups.
Our Responsibilities
We are legally required to:
- Maintain the privacy of your PHI
- Provide you with this Notice of our legal duties and privacy practices
- Abide by the terms of this Notice
- Notify you of any breach involving your unsecured PHI
How We May Use and Disclose Your Health Information
We may use or disclose your PHI for the following purposes:
Treatment: To coordinate or manage your healthcare and related services with your assigned healthcare providers and pharmacy partners.
Payment: To process and collect payment for memberships and services.
Healthcare Operations: For quality assessment, internal auditing, and other operational activities necessary to support our healthcare delivery.
Other Permitted Uses and Disclosures
We may also use or disclose your PHI without your authorization in the following circumstances:
Public Health and Safety: Including reporting to public health authorities, adverse event reporting, or as required for health oversight activities.
Legal Requirements: To comply with court orders, subpoenas, or valid law enforcement requests.
Research: For research purposes when approved by an institutional review board, with all identifying information removed or with your authorization.
Workers’ Compensation: As necessary to comply with workers’ compensation laws.
Coroners, Medical Examiners, and Funeral Directors: To identify a deceased person or determine cause of death.
Your Rights Regarding Your PHI
You have the following rights concerning your health information:
Right to Inspect and Copy your medical records.
Right to Amend incorrect or incomplete information.
Right to an Accounting of Disclosures we’ve made of your PHI.
Right to Request Restrictions on the use or disclosure of your PHI.
Right to Confidential Communications (e.g., at a specific phone number or address).
Right to a Paper Copy of this notice at any time.
Right to File a Complaint if you believe your privacy rights have been violated.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
- Email: support@joinsprouthealth.com
- Phone: +1 (833) 496-4020
We may require your request in writing and may charge a reasonable fee for copying and mailing records.
Changes to This Notice
We reserve the right to update this Notice at any time. The most current version will always be available through our platform and upon request. If we make material changes to this Notice, we will notify you through your account or by other appropriate means.
Filing a Complaint
If you believe your privacy rights have been violated, you may:
- File a complaint with Sprout Health:
- Email: support@joinsprouthealth.com
- Phone: +1 (833) 496-4020
- File a complaint with the U.S. Department of Health and Human Services:
- Office for Civil Rights
- Online: www.hhs.gov/ocr/privacy/hipaa/complaints
- Phone: 1-877-696-6775
You will not be penalized or retaliated against for filing a complaint.
Contact Information
For questions about this Notice or to exercise your privacy rights:
- Email: support@joinsprouthealth.com
- Phone: +1 (833) 496-4020
- Mail: Sprout Health Partners LLC
Effective Date: February 13, 2026