Your Privacy Matters
At Sprout Health, we take your privacy seriously. All your personal and medical information is protected under HIPAA (Health Insurance Portability and Accountability Act).
How We Protect Your Information
- Encrypted communications – All messages with your care team are encrypted
- Secure portal – Your medical records are stored in a HIPAA-compliant system
- Limited access – Only authorized healthcare providers and staff can access your information
- Discreet packaging – Medications ship in plain, unmarked packaging
What Information We Collect
We collect information necessary to provide safe, effective healthcare:
- Medical history and health information
- Contact information (name, address, phone, email)
- Payment information
- Communication preferences
How We Use Your Information
Your information is used to:
- Provide medical care and prescribe medications
- Communicate with you about your treatment
- Process billing and payments
- Comply with legal requirements
- Improve our services
We Will Never:
✗ Sell your personal information
✗ Share your medical information without your consent (except as required by law)
✗ Use your information for marketing without permission
Your Rights
You have the right to:
- Access your medical records
- Request corrections to your information
- Request a copy of your data
- Request confidential communications
- File a privacy complaint if you believe your rights were violated
Third-Party Services
We work with licensed pharmacies and healthcare providers to fulfill your prescriptions. These partners are also bound by HIPAA and other privacy laws.
Questions About Privacy?
For privacy-related questions or to exercise your rights, contact us at:
Email: support@joinsprouthealth.com
Phone: +1 (833) 496-4020
For our complete HIPAA Notice of Privacy Practices, see the article titled “HIPAA Notice of Privacy Practices.”